Privacy Policy

Last Updated: [1-20-26]

1. Introduction

Audio Video Connections (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, and communications, including SMS and MMS text messaging.

2. Information We Collect

We may collect the following types of information:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Information related to service requests, support tickets, or inquiries

  • Communication preferences

Information is collected when you:

  • Submit a form on our website

  • Contact us by phone, email, or text message

  • Opt in to receive SMS or MMS communications

3. SMS and MMS Messaging

By providing your mobile phone number and opting in, you consent to receive SMS and MMS messages from Audio Video Connections. These messages may include:

  • Appointment confirmations

  • Service updates

  • Support notifications

  • Project or scheduling communications

  • Account-related messages

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS/MMS messaging at any time by replying STOP to any message. You may reply HELP for assistance.

4. No Sharing of Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information may be shared only as necessary to provide our services or to comply with legal requirements.

5. How We Use Your Information

We use your information to:

  • Provide and support our services

  • Communicate regarding projects, appointments, or service issues

  • Respond to inquiries and support requests

  • Improve our operations and customer experience

  • Comply with legal and regulatory obligations

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel and service providers who require the information to perform business functions.

7. Third-Party Service Providers

We may use trusted third-party providers to assist in operating our website, communications systems, or business operations. These providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the purposes specified by Audio Video Connections.

8. Your Rights and Choices

You may request to:

  • Review the personal information we have on file

  • Update or correct your information

  • Withdraw consent for communications

Requests may be submitted using the contact information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Audio Video Connections
📞 Phone: [918-850-5994]
📧 Email: [ron@tulsaav.com]
🌐 Website: https://www.audiovideoconnections.com